Prices and Payment
All prices are in Australian Dollars unless otherwise stated. Delivery charges and applicable taxes (eg. GST) will be included in the shopping cart transaction. We accept payment by Paypal, Mastercard or Visa. Payment is taken once we have established that we can fulfill your order and checked relevant details. We will charge your credit card prior to dispatching your order. As per Just Wheelie Bins standard terms and conditions for resellers and agents, title of goods sold does not tranfer to the purchaser until payment is received in full, whether the purchase order was received by phone, facsimile or placed via this website.
Copyright
All material on this website is the copyright and beneficial ownership of justwheeliebins (www.justwheeliebins.com.au).
Images and Photos
All images and photos contained within this website are representations of the product being sold. All images have been digitally altered, and some have had color filters applied. Manufacurer product styling and colour may vary slightly from one batch to another. In addition, customer computer systems may vary the presentation of colours on screen and in print.
Delivery
All items will be delivered as per the details given upon ordering. We endeavour to deliver within seven days of the order being confrimed. There are times, when due to a fluctuation in supply it will take longer. If a delay is expected, we will endeavour to contact you directly and discuss alternatives.
Shipping Fees
Our website provides the customer with a choice of shipping solutions. JustWheelieBins reserves the right to modify the shipping method on the customers behalf if the customer has chosen a shipping option that is not appropriate for the shipping address. JustWheelieBins will contact the customer before modifying the shipping method and cost.
Purchasing
All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the “Add to Basket” button shown on each product page. You place an order to purchase a product by clicking the button “Order Now”, we will then send you an e-mail confirming receipt of your order and stating the details of your order. Your order represents an offer to purchase a product. This offer is confirmed by email when your order is accepted. We then dispatch the product to you.
After Sales Services and Guarantees
We guarantee to provide the best possible service and quality. Each item that is on sale has the information attached. Please ensure that you review this information before proceeding to the confirmation section at the shopping cart. Items cannot be returned unless they are faulty. Please lodge your claim with 7 days of receiving your order.
Wheelie Bins and Water
Bins purchased for storing or holding water are covered by warranty, however whilst bins are great for the job they are not designed for that purpose and will under some circumstances fail.Warranty is Limited to repair of leaking bins subject to our normal terms. To minimize the risk we suggest that bins be located on a soft surface such as grass or sand. The weight of water up to 240 Kgs presses the base of the bins and will in a few conditions cause a minor fracture on the base or side of some bins.
Return for repair or replacement faulty goods
Buyer is to return the goods to the warehouse at their cost. We will then determine whether to replace or repair the item to serviceable condition. The buyer is to pay the cost of return of goods.
Customer Service
Any enquiries regarding the goods or services supplied should be made within 7 days of product purchase to: Customer Service Department email at [email protected]
Refund Policy
To claim a refund on any of the items purchased, please contact JustWheelieBins. Management will review your sale and a refund or replacement may be given at their discretion. Shipping both ways is the customers responsibility in all cases.
Cancellations
Should you wish to cancel your order and we have ordered stock in for the order there will be a 30% restocking fee.
If we have not had to order stock in for your order restocking fee is 20%
Privacy Policy
Just Wheelie Bins highly values the strong relationships we have with our customers. The gradual introduction of data collection technology at JustWheelieBins (www.justwheeliebins.com.au) will be handled with full and proper respect for the privacy of our customers. To protect your privacy, you can visit the JustWheelieBins site without identifying yourself or having to reveal any information about yourself. We do not collect personal information when you visit our site unless you place an order or register with us. When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions, phone number. We may share this information, and only that information which is absolutely necessary, with only those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and, where a bulky item is ordered, the shipping carrier that delivers your order.
As a first time customer, you may receive a telephone call or email requesting more information to confirm the details that you have supplied to us.
We do not share, sell, rent or barter any identifiable personal information to any third party.
When you log on to our site, if you have already registered, we will ask you your user ID and password. Occasionally we may have promotional /specials/new product or information emails available to make your shopping and purchasing experience easier. Should you decide to subscribe, we will send you this requested information from time to time. You may unsubscribe at any time. Subscription to this service is optional and free. When you submit feedback or questions via e-mail, or contact us for information about our website or products, we will request your name and email address. We use this information solely to respond to your inquiries. When you enter a contest or other promotional feature, we may ask for your name, address, and email address so we can administer the contest and notify winners. We may ask for other information to enable us to improve our site or to send you special offers.
Our site contains links to other sites. JustWheelieBins (www.justwheeliebins.com.au) is not responsible for the privacy practices or the content of other websites. By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our website and track web usage. This information is used internally and is not shared with anyone else. As the Federal Government introduces new privacy legislation – our (www.justwheeliebins.com.au) privacy policies are reviewed and updated as appropriate. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.
Cookies: A cookie is a small amount of information sent from a Web server to your computer. We use cookies when someone logs into our site, to maintain that log in, to retain log in information, if requested, and for the service of our shopping basket. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your Internet activity before or after you leave JustWheelieBins (www.justwheeliebins.com.au). Any activity while you are at the website may be monitored. Your computer will only store a maximum of 2kb of cookies. They are deleted on a first-in first-out basis. No other company has access to our cookies. We also have administrative procedures in place to remove email addresses and domains that consistently send failure messages to our email servers.
Security
JustWheelieBins (www.justwheeliebins.com.au) is secure by using Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping at JustWheelieBins (www.justwheeliebins.com.au) website is the safest kind of transaction possible with a credit card. Please note the padlock identifying security sign.
Changes you can make
– To make any changes to your contact information, please sign on to the website and utilise our customer management facility by selecting “My Account” or feel free to contact us via email at [email protected]
– Subscribing, unsubscribing or changing your details for our Subscription Email Service is easy, please sign on to our website and utilise our customer management facility by selecting “My Account” or contact us via email at [email protected]